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This wreath was a Mother’s Day gift for my daughter. She never received it.
Hi Ann
We’re sorry to hear about your experience. As discussed during our phone conversation last week, your order was shipped on time and we provided the tracking information showing it was in transit with the carrier. While delivery took longer than expected, the delay occurred after the package left our facility and was in the carrier’s possession. This type of delay does not happen often, and we’re sorry your daughter didn’t get to experience the speedy delivery we strive to provide.
Because we did not hear back after our conversation, we assumed the package had been successfully received. Upon reviewing the tracking today, we can see that the package was delivered on the day after this review was posted.
We understand how disappointing shipping delays can be, especially when a gift is involved. However, we fulfilled the order within our stated processing time and remained available to assist throughout the transit delay. We hope your daughter enjoys her gift, and we’re always happy to help if you have any additional questions.
Best,
The Accidental Farmgirl Co