Shipping & Returns
What is the processing time?
"Processing" is the time we need to prepare an order for shipping. Generally, our processing time is 5 business days but could run longer during peak seasons.
How long are estimated shipping times?
United States: 5 - 7 business days
We will do our best to meet these shipping estimates but can't guarantee them. Please reach out prior to purchasing to request specific shipping dates. Additional fees may apply for rush shipping.
What about customs and import taxes?
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Do you accept returns, exchanges or cancellations?
The Accidental Farmgirl Co. does not accept exchanges or cancellations. If you are not completely satisfied with your Accidental Farmgirl Co. purchase, you can return the product within 48 hours of receipt for a full refund.
Due to the handmade nature of our products combined with the high turnover of seasonal items, return requests made after the 48 hour period will be on a case to case basis. Some products may be subject to a restocking fee and customized items are not eligible for return.
What sizes are available?
Our wreaths are made using an 18” (Large) or 24”(X-Large )grapevine wreath frame. Each wreath may be slightly different and has specific measurements in the listings.
Are your wreaths made with artificial materials?
Yes, all of our wreaths are made with faux fruit, florals, and greenery, unless specified otherwise in the listing. Occasionally a wreath may have a dried, natural element that will require extra care. Please refer to specific listings for those.
Are your wreaths safe for outdoor use?
Almost all of our wreaths are made for outdoor use unless specified otherwise in the specific description. Each wreath is sprayed with a protective sealant to repel mild weather conditions and ensure longevity. We strongly suggest taking your wreath indoors during inclement weather. Wreaths should not be exposed to any water, heavy moisture, or extreme heat (ie trapped between the front door and storm door or hung in an attic without ventilation). Buying a simple UV spray from Amazon or Home Depot and spraying your wreath at the beginning of each season will ensure longevity.
How do I take care of your wreaths?
All our wreaths are sprayed with a protective sealant to repel mild weather and ensure longevity. We strongly suggest taking your wreath inside during inclement weather. When properly cared for your wreath will last forever! When not in use, your wreath is best kept in a temperature-controlled space that does not get too much heat or sun exposure. Be sure to never hang your wreath between two doors (ie front door and storm door). Wreaths should not be exposed to any water, heavy moisture, or extreme heat. Buying a simple UV spray from Amazon or Home Depot and spraying your wreath at the start of each season will ensure longevity.
Contact & Support
What are the hours of operation?
Mon 10:00 am — 3:00 pm
Tue 10:00 am — 3:00 pm
Wed 10:00 am — 3:00 pm
Thu 10:00 am — 3:00 pm
Fri 10:00 am — 3:00 pm
Where are you located?
We are located at 59 Hemlock Drive, Exeter, RI 02822. Our shop is not open to the public.
How can I contact you about an order?
The Accidental Farmgirl Co. can be reached by email, at firstname.lastname@example.org, or by phone at (401) 323-1839.